“Rudy came to evaluate the condition of the outside unit damaged by April hail storm. He was friendly, answering my questions. He outlined the needed repair and followed through on every aspect. Well done!”
Chris came out today, found a problem and promptly fixed it. He was the most competent, knowledgeable, and thorough technician that I have ever had from your company. He was also courteous. In the future, I will always ask for him.
Responded within 2 hours on a Friday afternoon. Superior knowledge and courtesy. Appreciate that he explained everything – not only what the problem was, but why, and even what it could have been, but why it’s not that. Also discussed future options for a new system, better ways to set thermostat, etc. Thank you Wesley.